Privacy Policy

Last Updated: 2025-02-01

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Muchchop Software ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (PA) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect and store the following personal information when you use our website and mobile app:

  1. Name
  2. Email address
  3. Phone number

2. How We Collect Your Information

We collect personal information directly from you when you:

  1. Register an account or sign up for our services
  2. Contact us through our websites or mobile apps
  3. Subscribe to our newsletter or marketing communications
  4. Provide feedback or participate in surveys

3. Purpose of Collection

We collect your personal information for the following purposes:

  1. To provide and manage our services
  2. To communicate with you regarding your inquiries or support requests
  3. To send updates, promotional materials, and service-related notifications
  4. To improve our website and mobile app user experience
  5. To comply with legal and regulatory requirements

4. Disclosure of Personal Information

We do not sell your personal information. However, we may disclose your personal information to:

  1. Third-party service providers who assist in operating our website and mobile app (e.g., hosting, analytics, customer support)
  2. Regulatory authorities, law enforcement agencies, or as required by law
  3. Business partners or affiliates with your consent

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no online transmission is completely secure, and you provide your information at your own risk.

6. Access and Correction

You may request access to or correction of your personal information by contacting us at . We will take reasonable steps to ensure your personal information is accurate and up to date.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website and mobile app. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our services.

9. Third-Party Links

Our website and mobile app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at .

By using our website or mobile app, you agree to the terms of this Privacy Policy.